Entrust your IT infrastructure to our managed services for reliable, secure performance, enabling you to focus on core business.
The IT Infrastructure Operation & Maintenance Managed Services provided by FIT encompass the comprehensive management of data centers and enterprise networks. This service ensures seamless operation and maintenance, optimizing enterprise and data center network infrastructures. It includes robust information security solutions and governance policies, maintenance of server hardware, storage solutions, backup systems, and disaster recovery plans. Additionally, we manage virtualization platforms, operating systems, databases, cloud infrastructure, support software development, and deploy applications. Our services also include operating a Network Operations Center (NOC), IT helpdesk, and call center services for support and issue resolution. Read More
FIT offers 24x7x365 Infrastructure Monitoring & L1 Support through our Network Operation Center (NOC). This service ensures continuous, real-time monitoring and Level 1 support to maintain IT infrastructure availability, performance, security, and functionality. We deploy and optimize monitoring tools, monitor infrastructure around the clock to detect and respond to events and alerts promptly, escalate critical incidents for resolution, and provide daily and monthly performance reports. Read More
The Network Operation Center (NOC) at FIT is a centralized facility where our engineers manage, monitor, and control IT infrastructure. Operating 24×7, our NOC ensures continuous infrastructure availability and is equipped with Level 1 and Level 2 engineering resources. We adhere to ISO/IEC 20000 for IT Service Management and are certified to the ISO 27001:2022 Information Security Management System standard. The NOC serves as the central hub for delivering Next-Generation Managed Services Provider (NGMSP) services. Read More
As a Managed Security Service Provider (MSSP), FIT operates a centralized security center focused on managing security incidents and responses. Our services include continuous monitoring of security events, detailed analysis and response to incidents, and proactive threat hunting. We offer advanced endpoint protection, manage security information, automate responses, and utilize the MITRE ATT&CK framework in our security operations. Our team of certified cybersecurity professionals delivers security alert notifications, threat intelligence, and periodic reports on security incidents and posture to ensure robust security for our clients. Read More
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